About us
HR support for small businesses providing practical, straight forward advice when you need it.


Why Moss HR?
Your partner in managing people
Integrity
We do the right thing – even when no one is looking and encourage our clients to do the same.
Partnership
We believe that working in collaboration with you, and your current management team will get the best results. We will work with you to understand your organisation, its strengths and obstacles to get the success you want. There’s never a one size fits all when managing people!
Passion
We love what we do and we’re full of passion and positivity. HR is about people, so we build strong relationships based on trust and integrity. We take a positive approach in everything we do and aim for the best solution for you with your organisation’s aims in mind.
Communication
Straight forward, no nonsense talk is a strength and we pride ourselves on our honest and direct approach. Many issues arise because managers are unsure of how to handle a subject issue – poor performance, unsuitable conduct or appearance is common theme. Tough decision-making is a part of everyday business life and we’re not afraid to take the bull by the horns and have those difficult conversations whilst maintaining an empathetic approach.
Behind Moss HR
Joanne is the founder of Moss HR. Joanne’s career shifted from finance to HR in 1999 when she fell into the role of HR Officer for a warehousing and distribution company. Several roles and industries later, and choosing not to return to the full time corporate world after starting a family, Joanne decided to work independently as an HR Consultant. In 2019, she took the next step and formed Moss HR Limited.
Joanne is a Chartered member of the CIPD and her experience covers many industries including education and schools, motor retail, warehousing and distribution, hospitality and the not-for-profit sector, Joanne has a wealth of knowledge built up over her 20-year career in HR.
Joanne’s style is very much hands-on, with sound business acumen, she gets to the root of the issue quickly, coming up with solutions right for your organisation.

Interested in our toolkits?
I’m getting a lot from simple steps.
It’s clear and easy to follow, plus everything is laid out logically so I can prepare for my first employee and know everything is in place before I take the leap. Thanks so much for putting this together.
Cate Creative Words Ltd
We appointed Jo to guide us through a sensitive HR matter.
Claire Friel Friel Good
The Moss HR Toolkit has been perfect!
David Studio17 Design
When taking on an employee, especially if it’s your first one, there’s so many big and small things to think about and implement - it can be rather overwhelming.
Grace Collyer Get Social with Grace
Simple Steps soon became a welcomed member of our team.
Jo introduced me and the company director to simple steps and we didn’t look back. It showed us everything from employing a member of staff to offer letters, contracts, policies, and the staff handbook.
I was guided online to everything we could possibly need, and Moss HR was only a phone call away if we got stuck.
Simple Steps is an invaluable tool for any business, whether it’s just to refresh your knowledge or to build a process.